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Ann: “Cutting Edge, this is Ann.” Customer: “All the little darlings are headed back to school. So, I was wondering. What are the odds that someone didn’t graduate or get the degree they say they did?” Ann (who has a black belt in Google Fu): “Would you believe that, according to Glassdoor, 28% of resumes…
Ann: “Cutting Edge, this is Ann.” Customer (sounding cheeky): “I get that in July your blogs are all about speed.” Ann (looks at her well-worn track shoes she wears to zip around the office): “Everyone wants their background checks quickly. In today’s market, you can lose a great candidate if your background screening company isn’t…
Ann (sounding chipper): “Cutting Edge, this is Ann.” Customer: “You always answer on the first ring.” Ann: “Well, Steven if something is important enough for you to call me I need to be at your disposal.” Customer: “And you’re always so nice.” Ann (wonders if he knows she is originally from Minnesota): “I love what…
Ann: “Cutting Edge, this is Ann.” Customer (growls): “Where’s the results on Danny O’Toole?” Ann (gulps coffee as though her life depended on it): “Let me take a look” (opens database). “We are waiting for the results of searches in San Diego.” Customer: “That’s dumb. San Diego is big Metropolitan City. Why don’t you just…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “I have got the BEST DEAL EVER on background checks. It’s the Nationwide Super Search.” Ann (flips through mail): “Mmmm-hmmmmm. Is it cheap?” Customer: “Way cheaper than those court searches you’re so fond of. It’s like pocket change. I can still buy donuts and not miss…
Ann: “Cutting Edge, this is Ann.” Customer: “Swing and a miss! Did I sound like Harry Caray?” Ann: “Beg Pardon?” (puts down coffee cup). Customer: “Is there a background screening equivalent of striking out?” Ann (very pointedly): You know there is. Customer: “Lay it on me!” Ann: “We both need to get out more.” …
Ann: “Cutting Edge, this is Ann.” Customer: “You know who I miss? Yogi Berra. I bet he would have had something to say about your background checks.” Ann: “Yogi Berra?” Customer: “You know—he was a great catcher, coach and manager, played mostly for the Yankees.” Ann: “Well, yeah, I know who Yogi Berra is. But…
Ann: “Cutting Edge, this is Ann.” Customer: “I make my decisions with my gut. I can look at an applicant and know if they are bullsquacking me.” Ann (raises eyebrows): “Bullsquacking? Customer: “I’m keeping it clean for the kids that no doubt read your blog.” Ann: “Ah (thinks fondly of her legions of fans). So,…
Ann: “Cutting Edge, this is Ann.” Customer: “I heard you took in an Angel’s game this weekend.” Ann (tosses baseball cap onto the hatrack): “We did! (Hums “Take Me Out to the Ballgame.”) Would you like to know what I saw that reminds me that baseball and background checks are so similar? Customer: “I cannot…
On April 3, 2019, Governor Michelle Lujan-Grisham signed the “Criminal Offender Employment Act” into law. What this law means: New Mexico is the latest state to adopt statewide legislation prohibiting private employers from making inquiries into an applicant’s criminal history on the initial employment application. The state also enacted legislation prohibiting employers from asking applicants…
Hiring employees in today’s world can be challenging in many ways. With these simple tips and guidelines, you can learn how to avoid toxic workers in a #MeToo, High-Tech, Active Shooter, Headlines, Juries and Ban the Box world.