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Ann: “Cutting Edge, this is Ann.” Customer (proudly): “I have correct paperwork to start the background check! Everything is peach-dory!” Ann: “That’s great! What are you going to do if you get information back that would keep you from hiring your applicant?” Customer: “I sense a trap.” Ann: “Well, not a trap. But there is…
Ann: “Cutting Edge, this is Ann.” Customer (whining): “You want too much paperwork.” Ann: “While I do have a black belt in paperwork [it’s true—look it up], it’s not me that requires the paperwork. It’s the Federal Trade Commission, they wrote the Fair Credit Reporting Act which governs Consumer Reporting Agencies like Cutting Edge Background…
Ann: “Cutting Edge, this is Ann.” Customer: “I hear a lot going with the word “consistency” in background checks.” Ann (goes to sit, raises chair, assistant who borrowed it last likes to sit in a hole): “It is important. You don’t want to appear discriminatory and get sued for that.” Customer: “But I can save…
Ann: “Cutting Edge, this is Ann.” Customer: “I hear that you think it’s the “Season” again. It’s only May. Take that ridiculous Santa hat off. I know you’re wearing it.” Ann (slips Santa hat into desk drawer): “It IS the season. Seasonal hiring. All the rec centers, yard crews, lifeguards by the. . .by the…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “I keep my valuables locked, I’m not worried about anything walking off. I believe I have protected my assets sufficiently and don’t need background checks.” Ann (browses email): “That’s great! But have you considered that your assets are more than brick and mortar or more than…
[Phone Rings] Ann: “Cutting Edge, this is Ann.” Prospective Customer: “I got lawyers and insurance agents yacking about how my employees could be a huge liability.” Ann (flips on computer): “That’s true.” Customer: “How can I be responsible for something they did?” Ann (plugs in superwide monitor): “The buck has to stop somewhere, and if…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Prospective Customer: “I’ve noticed a lot of things going missing around the shop. Plus, tools, and petty cash are missing from the desk.” Ann (pours coffee): “Mmmhmmmmm.” Customer: “And then I got some people that come in late, or not at all.” Ann (drinks coffee from disgracefully…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Recruiter: “I have concerns about my background check program. How do I know if it’s complete? What if we’re doing too much? I don’t want to waste time, money and other resources.” Ann: “In the final analysis, only you can decide what your background check program needs…
[Phone rings] Ann: “Cutting Edge, this is Ann.” New HR Director: “I’m new in HR at Unicorn Company. What was your process like with the previous HR Director?” Ann: “It wasn’t easy, I can tell you that.” The predecessor at Unicorn Company kind of flew by the seat of her pants. She was delightful to…
[Phone rings] Ann: “Cutting Edge, this is Ann.” Customer: “So, why should I bother with background checks? It’s a waste of money and they just hold up the process. I got work that needs to be done and can’t afford to lose time or candidates.” Ann: “Can you afford a multi-million dollar lawsuit? Ask yourself:…
Hiring employees in today’s world can be challenging in many ways. With these simple tips and guidelines, you can learn how to avoid toxic workers in a #MeToo, High-Tech, Active Shooter, Headlines, Juries and Ban the Box world.